1. Why can't I play a video

Make sure you have installed the newest version of Adobe Flash Player. You also need to have Javascript enabled on your browser to load the player.

2. Why are videos stuttering?

We know stuttering is annoying, and there are many possible reasons why you may be experiencing poor video playback. Hour of Power videos require a better than average internet connection and computer processor, so if you have a slow connection or older computer, you may experience issues. If not, here are a few things you can try:

1. Make sure you have the latest version of Flash running on your computer.
2. Please turn off any other programs, virus protection, ad block, or energy saving settings as they may interfere with video playback.
3. Try closing other browser tabs if you have many opened.
4. Try another browser and see if that helps.

3. Why can't I watch Hour of Power videos in China?

Chinese authorities regularly block websites and generally do not comment on their rationale for doing so. Our video hosting provider is inaccessible to internet users in Mainland China. We apologize for the inconvenience.